Insights and experience proven to maximize returns across international clients
Technical Support >>>
Salesforce - Technical Support
We deliver program excellence by matching system capabilities to business requirements. Recommendations are based on our teams experience + industry best practices.
Ensure your initial go-live is a pleasurable experience for all stackholders (end-users and administrators) but incorporating a stringent Quality Assurance (QA) process.
Our team has delivered custom API integration with over 50 disparate technologies. Customize objects to deliver maximum business results.
End-User / Admin Training
63% of CRM initiatives fail (According to Merkle Group, Inc.), the leading cause is lack of end-user adoption. Ensure that you maintain data integrity by documenting and standardizing business processes.
Every environment differs and we understand that "out-of-the-box" solutions require technical and functional configuration. Build a stable system that reduces the quantity of support tickets and promotes up-time.
Analyze hundreds of data points relating to the technology, online channel performance and people to help you identify opportunities that will keep you ahead of the competition.